Order Process: Start to Finish

At UMP Guard Retrofit LLC, we make the retrofitting process simple and straightforward. Here's what to expect from start to finish.

Step 1. Initial Inquiry

Complete our online contact form at the bottom of this page to request information about our services. Our team will reach out to answer questions and discuss your equipment.

Step 2. Box & Shipping Service

Once you've received a quote and decided to proceed, complete our Box & Label Request Form. A $30 deposit, credited toward your final invoice, is required to reserve your spot. You'll also select your preferred batch and processing date.

Important: Please do not submit the form until you've received a quote from our team.

Step 3. Equipment Arrival

Once your equipment arrives, we'll confirm receipt and photograph its initial condition for documentation.

Step 4. Customization Consultation

We'll schedule a call to review your equipment and finalize your preferences, including fabric colors, padding, hardware, and any additional services.

Step 5. Final Estimate & Payment

You'll receive a finalized estimate for approval. Full payment is required before retrofitting work begins.

Step 6. Retrofitting

Once payment is received, we'll begin processing your order. Please allow approximately 3–5 weeks from your selected processing date for completion. This is an estimated timeframe and may vary depending on production demands or unforeseen delays.

Step 7. Return Shipping

Completed orders are typically shipped within 1–3 business days. Tracking information will be provided once your equipment ships.

Thank you for choosing UMP Guard Retrofit LLC. We appreciate your business!